| scenarios |
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| • | what
will they want to do with your system? |
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| • | step-by-step
walkthroughs |
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| – | what
can they see (sketches, screen shots) |
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| – | what
do they do (keyboard, mouse etc.) |
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| – | what
are they thinking? |
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| • | use
them throughout design (c.f. use cases) |
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