Alan’s blog

I’ve given a number of talks over recent months on aspects of physicality, twice during winter schools in Switzerland and India that I blogged about (From Anzere in the Alps to the Taj Bangelore in two weeks) a month or so back, and twice during my visit to Athens and Tripolis a few weeks ago.

I have finished writing up the notes of the talks as “Touching Technology: taking the physical world seriously in digital design“.  The notes  are partly a summary of material presented in previous papers and also some new material.  Here is the abstract:

Although we live in an increasingly digital world, our bodies and minds are designed to interact with the physical. When designing purely physical artefacts we do not need to understand how their physicality makes them work – they simply have it. However, as we design hybrid physical/digital products, we must now understand what we lose or confuse by the added digitality. With two and half millennia of philosophical ponderings since Plato and Aristotle, several hundred years of modern science, and perhaps one hundred and fifty years of near modern engineering – surely we know sufficient about the physical for ordinary product design? While this may be true of the physical properties themselves, it is not the fact for the way people interact with and rely on those properties. It is only when the nature of physicality is perturbed by the unusual and, in particular the digital, that it becomes clear what is and is not central to our understanding of the world. This talk discusses some of the obvious and not so obvious properties that make physical objects different from digital ones. We see how we can model the physical aspects of devices and how these interact with digital functionality.

After finishing typing up the notes I realised I have become worryingly scholarly – 59 references and it is just notes of the talk!

Alan looking scholarly

Got some books to fill my evenings when I’m in Rome during May, mostly about physicality and relating to DEPtH project.

Several classics about the nature of action in the physical world:

• James Gibson,. The Ecological Approach to Visual Perception. New Jersey, USA, Lawrence Erlbaum Associates, 1979
  Actually a bit embarrassing as I have written about affordance and cited Gibson many times, but never read the original!
• Martin Heidegger.  Being and Time. Harper Perennial Modern Classics; Reprint edition, 2008
  Similarly how many times have I cited ‘ready to hand’!  But then again how many people have read Heidegger?
• Martin Heidegger.  Basic Writings. Harper Perennial Modern Classics, 2008
  This is a ‘best bits’ for Heidegger!
• Maurice Merleau-Ponty.  Phenomenology of Perception. London, England, Routledge, 1958
  Everybody seems to cite Merleau-Ponty, but don’t know much about him … except all that French philosophy is bound to be heavy!

A couple more with a human as action system perspective, that seem to be well reviewed (and I’m guessing easier reads!):

• Shaun Gallagher. How the Body Shapes the Mind. Oxford, UK, Clarendon Press, 2005
• Alva Noë.  Action in Perception. MIT Press, 2005

Finally three about memories: linking generally to memories for life and also designing for reflection, but looking at them more specifically in relation to Haliyana‘s photologing studies.

• Paul Ricoeur.  Memory, History, Forgetting. Chicago University Press; New edition,  2006
• Paul Ricoeur.  Time and Narrative, Volume 1, Chicago University Press; New edition,  1990
  More classics … and I suspect heavy reads, got another Rocoeur already, but it is still on my “to read” pile.
• Svetlana Boym.  The Future of Nostalgia. Basic Books, 2008
  Just sounded good.

Will report on them as I go

It was three weeks yesterday when we moved here to Tiree and slowly getting into the pace of island life.  Steve, our first visitor, left on Thursday, on the ‘big’ plane (about 30 seats).  Had a great time working with Steve on the Physicality book that we are writing as an outcome of the DEPtH project.  We managed the odd walk on the beach together, albeit rather windy, and Steve, brave soul, cycled several times from his hotel in Scarinish to our house, not far and flat all the way, but with a 30 knot wind in your face!

Otherwise have had our first fuel shortage when we needed petrol for the car and found there was none on the island for several days (incidentally the garage must have one of the best views in the country), had our first takeaway (fish and chip van 100 yards from the house … we are well positioned), lit our first fires (ah the smell of coal smoke reminds me of my childhood), registered at the doctors to get vaccinations ready for India (not in regimented 10 minute slots!), and of course lots of paddling in the sea … but think I might be developing my first every chilblains … well I know my own fault, but how can I resist when there is sea and foaming waves to dip my toes in.

It still feels like a holiday …  of course holiday for me tends to mean working with a nice view … so not sitting around the whole day watching the wind blow foam back in clouds from the breaking wave crests and the patterns of dark and light constantly shift with the moving clouds.  Getting lots done, for once clearing the to-do list faster than it grows (although it does still grow, some things don’t change), but for the first time for years free of that ever present feeling of heavy heavy weight on my shoulders.

… and on Monday I’ll be experiencing the flight to Glasgow myself as travelling to Dublin to give the SIGCHI Ireland inaugural lecture.  Managed to work out flights without needing a stay-over in Glasgow, but I have a feeling I will get to know the Holiday Inn Express at Glasgow airport quite well over the coming year.

This is Steve‘s bin that I mentioned in my last post.

Glasdon UK: Plaza® Litter Bin

Had to be drunk proof, dustman proof, and bomb proof.  Also has to be emptied without needing a key, but be difficult to open if you don’t know how (to prevent Saturday night vandalism).  To top it all had to be designed to be able to be replaced after emptying so that it self locks, and yet is made by a moulding process that means there may be up to a couple of centimetres movement from the design spec.  I am very impressed.

Steve Gill is visiting so that we can work together on a new book on physicality.  Last night, over dinner, Steve was telling us about a litter-bin lock that he once designed.  The full story linked creative design, the structural qualities of materials, and the social setting in which it was placed … a story well worth hearing, but I’ll leave that to Steve.

One of the critical things about the design was that while earlier designs used steel, his design needed to be made out of plastic.  Steel is an obvious material for a lock: strong unyielding; however the plastic lock worked because the lock and the bin around it were designed to yield, to give a little, and is so doing to absorb the shock if kicked by a drunken passer-by.

This is a sort of Judo principle of design: rather than trying to be the strongest or toughest, instead by  yielding in the right way using the strength of your opponent.

This reminded me of trees that bend in the wind and stand the toughest storms (the wind howling down the chimney maybe helps the image), whereas those that are stiffer may break.  Also old wooden pit-props that would moan and screech when they grew weak and gave slightly under the strain of rock; whereas the stronger steel replacements would stand firm and unbending until the day they catastrophically broke.

Years ago I also read about a programme to strengthen bridges as lorries got heavier.  The old arch bridges had an infill of loose rubble, so the engineers simply replaced this with concrete.  In a short time the bridges began to fall down.  When analysed more deeply  the reason become clear.  When an area of the loose infill looses strength, it gives a little, so the strain on it is relieved and the areas around take the strain instead.  However, the concrete is unyielding and instead the weakest point takes more and more strain until eventually cracks form and the bridge collapses.  Twisted ropes work on the same principle.  Although now an old book, “The New Science of Strong Materials” opened my eyes to the wonderful way many natural materials, such as bone, make use of the relative strengths, and weaknesses, of their constituents, and how this is emulated in many composite materials such as glass fibre or carbon fibre.

In contrast both software and bureaucratic procedures are more like chains – if any link breaks the whole thing fails.

Steve’s lock design shows that it is possible to use the principle of strength in weakness when using modern materials, not only in organic elements like wood, or traditional bridge design.  For software also, one of the things I often try to teach is to design for failure – to make sure things work when they go wrong.  In particular, for intelligent user interfaces the idea of appropriate intelligence – making sure that when intelligent algorithms get things wrong, the user experience does not suffer.  It is easy to want to design the cleverest algotithms, the most complex systems – to design for everything, to make it all perfect. While it is of course right to seek the best, often it is the knowledge that what we produce will not be ‘perfect’ that in fact enables us to make it better.

I’ve just been at a two-day workshop on “Tags and Tagging” organised by the “Branded Meeting Places” project.

Tags are of course becoming ubiquitous in the digital world: Flickr photos, del.icio.us bookmarks; at the digital/physical boundary: RFID and barcodes; and in the physical world: supermarket price stickers, luggage labels and images of Paddington Bear or wartime evacuees each with a brown paper label round their necks. Indeed we started off the day being given just such brown paper tags to design labels for ourselves.

As well as being labels so we know each other, they were also used as digital identifiers using a mobile-phone-based image-recognition system, which has been used in a number of projects by the project team at Edinburgh (see some student projects here). We could photograph each others tags with our own phones, MMS the picture to a special phone number, then a few moments later an SMS message would arrive with the other person’s profile.

Being focused on a single topic and even single word ‘tag’ soon everything begins to be seen through the lens of “tagging”, so that when we left the building and saw a traffic warden at work outside the building, instantly the thought came “tagging the car”!

The workshop covered loads of ground and included the design and then construction of a real application – part of the project’s methodology of research through design. However, two things that I want to write about. The first is the way the workshop made me think about the ontology or maybe semiology of tags and tagging, and the second is a particular tag (or maybe label, notice?) … on a toilet door … yes the good old British scatological obsession.

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Just read Adam Greenfield’s blog entry “Reality bites“. He describes how a design he produced for a friend’s new restaurant became a solid metal sign within days. Despite knowing about recent rapid fabrication techniques, actually seeing these processes in action for his own design was still shocking.

I too am still amazed at the relative ease that ideas can be turned into reality. In a presentation “As we may print” at the 2003 Interaction Design for Children, Michael Eisenberg described how he and his co-workers at University Colorado were using laser cutters to enable children to design their own 3D designs in card or even thin plywood. More recently at the National Centre for Product Design and Development Research in Cardiff, I saw 3D metal printers. I was aware of 3D printers working in various gels and foams, but did not realise it was possible to create parts in titanium and steel, simply printed from 3D CAD designs. Chasing one of Adam’s links I found instructions to make your own 3D printer on the MIT site … however, this constructs your designs in pasta paste not metal!

One of the arguments we are making about our FireFly technology is that it will change lighting from being a matter of engineering and electronics, to a digital medium where the focus moves form hardware to software. While FireFly allows more flexible 2D and 3D arrangements than other technologies we are aware of, it is certainly not alone in making this transformation in lighting. Last week I was talking to Art Lights London and they are planning some large installations using Barco’s LED lighting arrays. Soon anything that you can point on your computer screen you will also be able to paint in light from your own Christmas tree to London Bridge.

Although it sometimes seems that technology is simply fuelling war and environmental catastrophe, it is a joy to still glimpse these occasional moments of magic.

A few weeks ago I had a short visit to Berlin as a guest of Prometei, a PhD training program at the University of Technology of Berlin focused on “prospective engineering of human-technology-interaction”. While there I gave an evening talk on “Designing for adoption and designing for appropriation” and spent a very pleasant afternoon seminar with the students on “Physicality and Interaction”.

I said I would send some links, so this is both a short report on the visit and also a few links to appropriation and adoption and a big long list of links to physicality!

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A couple of weeks ago I was at a ‘Long Table’ discussion on Technology and Democracy at [ space ] in Hackney. The ‘Long Table’ format was led by Lois Weaver (I now note the name although didn’t at the time) and took the form of a simulated dinner art where the participants chatted about the topic. We were invited to write on the table cloth as we posed questions or espoused viewpoints – this later became part of the Not Quite Yet exhibition opening the next day.

Because of the table cloth sitting in front of me I was reminded of the role textiles have played both as significant technology themselves and in the development of technological society. It was the spinning jenny and the cotton mills that created the industrial revolution and it was needle manufacturing that was the inspirations for Adam Smith‘s division of labour. In the context of the discussion of ‘democracy and technology this is particularly poignant. Before the factories spinning and weaving were skilled cottage industries described so well in Silas Marner [G|A] and the importance of the textile factory was as more about exerting control over production than about efficiency of production.

Today a book arrived from The Book Depository for Fiona “The Object of Labour: Art, Cloth and Cultural Production”. It is a majestic tome and I’m looking forward into dipping into it sometime. It says it explores the “personal, political, social, and economic meaning of work through the lens of art and textile production”. Interesting its 408 pages are covered in words and the etymology of ‘text’ itself from Latin texere to weave

Somehow whilst my mind wandered over this I came to ponder the term material culture (maybe because have recently been re-reading Malfouris “The cognitive basis of material engagement” and Mike Wheeler’s response to it “Minds, Things, and Materiality“). The word ‘material’ has many meanings ‘raw materials’ for industry, ‘material evidence’ in law … but if you say the word to a person in the street ‘material’ means simply cloth. So interesting that cloth has played such a strong part in material culture and is ‘material’ itself.

This led me to wonder about the words (like text and textile) when the special meaning of material as cloth arose or even of they have different roots. Turning to the Shorter OED I looked up the definition of ‘material’. It is long, over half a column The etymology is again from Latin materia – matter – and there are meanings related to that (as in material culture), the legal and philosophical meanings, the sense of documents or sources used for writing, indeed the implements of writing ‘writing materials’ … but nowhere material as simply cloth, not even in the addenda of recent words.

The most common meaning of material, the most mundane, the one that sits next to my skin as I write – forgotten, written out of the dictionary, as the hand-loom weavers were written out of industrial production.

On the forum of our MRes course at Lancaster one of the students posted a link to Middle Ages Tech Support on YouTube. It shows Ansgarr a Mediaeval monk struggling with his first book.

I first saw this video when I was giving a talk at University of Peloponnese in Tripolis. Georgios¹ showed the video before I started, just because he thought it was fun. I was talking a little bit about physicality and the video brought up some really interesting issues relating to this and usability. Although it is a comic video we can unpack it and ask which of the problems that Ansgarr has as he changes technology from scroll to book would actually happen and which are more our own anachronistic view of the past.

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1. one of my hosts there as part of the TIM project [back]